| Work Experience | Minimum | 5 yrs | Maximum | 8 yrs |
| Min. Relevant | 5 yrs |
| Other Comments | 5 Year of experience at a managerial role involving people, process and client mgmt. |
| Skills / Experience Required | Must haves | - Preferable relevant work experience in similar domain and team management skills
- Strong business understanding of the finance industry with special focus on Capital Markets and Derivatives
- Excellent presentation and communication skills (written and verbal) and comfortable presenting at senior levels. Must have strong capabilities in MS Word & PowerPoint
- Flexible to work US shifts
- Above average execution skills
- Willingness to continuously learn, upgrade skills and stay relevant to business demands
- Excellent interpersonal skills – ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team
- Ability to work with teams across time-zones and cultures
- Organized, detail oriented, flexible, self starter & highly motivated
- Should be able to act fast and decisively when dealing with critical situations – ability to read situations and act in minutes
- Good with numbers and ability to derive information from data
- Excellent multi-tasking and creative problem solving
- Good experience with Confirmation-Commodities
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| Good to haves | - Good communication skills
- Good analytical reasoning
- Team Lead experience of managing around 20-25 people
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| Key Competencies | Technology – 1 | MS Office |
| Technology – 2 | NA |
| People | People managers |
| Roles & Responsibilities |
| Job Responsibilities | - Take leadership role in independently managing middle / back office operations for Investment Banks.
- Independently handle clients – establish self as a valued partner.
- Independently handle all client escalations and lead mitigation steps to prevent future escalations.
- Build domain expertise and lead from the front.
- Lead team size of around 20-25 people – lead hiring, training, onboarding, resource allocation, delivery management, performance appraisals, mentoring etc
- Help knowledge management endeavor by sharing process knowledge and best practices within the teams
- Minimize program dependence on self and other key members
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