Database Developer

Mumbai, Digital

We’re looking to add to our talent pool a Database Developer. The role reports to Senior Process Manager – Digital Marketing and will be a key influencer of our digital identity.

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally, and in writing, to clients, colleagues, subordinates, and supervisors.

The ideal experience map Overall experience of 7 to 10 years with a minimum of 3 years querying the database using SQL

Roles and Responsibilities:

  • Will be a part of the operations team working on marketing operations business. 
  • Needs to work as an independent resource / individual contributor while still being part of a larger marketing automation cluster and bring synergies 
  • Daily hands-on campaign execution (segmentation, list pulls, query build) using Python/SQL on the client platform
  • With SQL expertise should be able to query the database (Teradata) to derive customer count based on client requirements
  • Conduct extensive quality audits on segments in Python. Interact with client stakeholders for validation 
  • Extensive client communication, project management and problem-solving 

Technical and Functional Skills:

  • Bachelor’s degree with an overall experience of 7 to 10 years’
  • Excellent knowledge and minimum of 3+ years of hands-on working experience on the database using SQL. Certification is a plus.
  • Should have a fair understanding of database structures.
  • Proven expertise in querying the database to derive customer count based on client requirements
  • Basic Python knowledge is an added advantage.
  • Strong project management skills, ability to create and execute complex plans.
  • MS Office, esp. strong proficiency with MS Excel and PPT
  • Outsourcing/offshoring experience is a plus

People Skills and Other Personality Traits:

  • Excellent written and verbal communication skills
  • Ability to understand business problems and deliver targeted solutions
  • Strong interpretation and communication skills, i.e., being able to interface with Manager- to VP-level stakeholders and potentially explain analyses/deliverables to a less-technically or analytically-minded audience
  • Ability to communicate effectively with clients and/or higher management

eClerx Digital

eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore and Thailand.

eClerx Digital is a global digital service provider partnering with the world’s leading brands primarily in luxury & fashion, retail, high tech, financial services, automotive, and travel industries. We provide high impact consulting and value-based production resources to drive greater insight, quality, and creativity to deliver our clients' digital priorities. Our offices are based in New York, Silicon Valley, Austin, Chicago, London, Milan, Paris, Hamburg, and Singapore, with operations centers in India and Thailand.

eClerx Digital powers the leading brands' digital channels with four key solutions:

  • Creative focuses on large scale post-production up to cutting edge CGI; we provide creative production services to support all ATL & BTL creative assets managed through our FLUiiD4 marketing workflow solution
  • Commerce & Campaigns focus on our clients’ omnichannel digital operations, including web operations, conversion rate optimization, site merchandising & e-commerce operations, campaign operations, and system re-platforming
  • Analytics, Insights & Reporting focuses on the full spectrum of data analysis from the web and social analytics to more advanced predictive analytics and big data, all underpinned by a strong business intelligence and visualization team
  • Data Management focuses on all facets of data acquisition, integration, normalization, and quality across all data sets (customer, product, supplier, partner, sales, transactional, etc.), as well as Master Data Management and data governance/stewardship

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.