Lead Consultant (IC)

Responsibilities / Duties

? Drives automation opportunity identification and assessment within the Shared Services and outsourced organizations

? Responsible for the define, design, configure, test, deploy and integration of new, modified and/or enhanced automations

? Leads and/or participates in various types of interviews, meetings or workshops to define and design automation solutions

? Leads and/or participates in the development process, including constructing and maintaining efficient, reusable and reliable code with robotic process automation software and tools

? Leads and/or participates in testing activities, including integration testing, end-to-end (business process) testing and user acceptance testing

? Leads and/or participates in the problem identification/error resolution process, including tracking, repairing and reporting defects

? Creates, edits, revises and finalizes life cycle deliverables such as requirements specifications, solution design documents, and operating instructions (i.e. SOP)

? Creates and maintains process, technical, project or other documentation, as may be required, to support development, project management and training

? Coordinates sign-off approvals by business and/or technical staff to certify successful results of milestone deliverable(s) or phase completion, including program development and deployment

? Performs code review of service provider automations and provides constructive feedback to ensure quality of code

Preferred Qualifications

? Bachelors and/or Advanced Degree in Computer Science or Engineering preferred

? Experience working with a Robotic Process Automation tool (Automation Anywhere, Blueprism, Workfusion, UIPath etc)

Critical Skills / Knowledge

? Track record of meeting and/or exceeding established client, project and performance goals

? Track record of working on projects to success within established timelines and budgets

? Ability to work well with business analysts, programmers, vendors and end users in cross functional teams

? Ability to take on complex assignments as the lead, and assume increasingly greater leadership roles/responsibilities

? Excellent interpersonal communications skills; able to effectively communicate and build relationships with end users, peers, management and third parties

? Ability to prioritize, schedule and complete development and testing required for multiple applications with overlapping schedules

? Strong verbal and written communications skills, articulate, speaks and writes English well

? Self-starter, comfortable working in a busy and dynamic environment with competing priorities

? Knows how to prioritize requests effectively and efficiently and work with a sense of urgency

? Projects an image of professionalism and enthusiasm

? Proactive, persistent and dependable

? Excellent time management skills