Process Manager

Roles and Responsibilities:

• Should have experience in using enterprise search platform viz. Google Custom Search, MS FAST, Endeca, IBM Solr
• Own digital merchandising strategy for a specific market and execute merchandising for all product categories
• Track weekly and monthly PLP performance and provide recommendations and actionable insights
• Partner closely with Global & Market Digital Merchandising teams on digital merchandising initiatives and execution
• Provide guidance and execute on merchandising strategy for all product campaigns and collections, including seasonal retail moments like Back to School and Holiday
• Partner closely with Master Data to ensure products are prepared for launch throughout the season in PIM. Support metadata, filters, and optimize categorization for a seamless consumer journey
• Works directly in Merchandising tool to optimize internal search, filters, navigation, & product sorting
• Collaborate with CRO team to implement A/B testing opportunities

Technical and Functional Skills:

• Excellent written and verbal communication skills
• At least 4 years of hands on experience in managing SEO, Site Search operations
• Should have experience in using advanced SEO Tools, Reporting and Analytics platforms to facilitate SEO campaign execution, Enterprise search platform
• Intermediate HTML and XML knowledge
• Excellent knowledge of MS Excel, PowerPoint, Omniture, SiteCatalyst
• Strong Understanding of Search Engine and eCommerce
• MS Office, esp. strong proficiency with MS Excel and PPT
• Outsourcing / offshoring experience is a plus

People Skills and Other Personality Traits:

• Ability to understand business problems and deliver targeted solutions
• Strong interpretation and communication skills, i.e., being able to interface with Manager- to VP-level stakeholders and potentially explain analysis to a less-technically or analytically-minded audience
• Ability to communicate effectively with clients and/or higher management