Data Ops

Mumbai, Digital
Associate Process Manager Roles and Responsibilities:
  • Will be a part of operations team working on marketing operations business.
  • Need to work as an independent resource / individual contributor while still being part of larger marketing automation cluster and bring synergies.
  • Daily hands on campaign execution (segmentation, list pulls, flow creation) using Unica marketing automation platform.
  • Conduct extensive quality audits on segments and other work in Unica. Interact with client stakeholders for validation.
  • Creating campaign performance reports on a weekly/monthly basis using data from Unica.
  • Extensive client communication, project management and problem solving.
  • Should be able to create detailed documentation and process flows to reflect / capture ongoing projects.
  • Work with onshore Unica consultant to get requirements and execute those requirements.
Technical and Functional Skills:
  • Bachelor’s degree with an overall experience of 3 to 8 years’
  • Excellent knowledge and minimum of 3+ years of hands on working experience on UNICA.
  • Should have a fair understanding of database structures.
  • Strong project management skills, ability to create and execute complex plans.
  • MS Office, esp. strong proficiency with MS Excel and PPT
  • Outsourcing / offshoring experience is a plus