Senior Manager - Finance Operations

Financial Markets: SPM - KYC

 

For financial organizations across the world, eClerx Markets, offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.

 

Responsibilities: 

• Responsibilities include supervising operational staff working on KYC/AML process.
• Deploy and manage complex data processes for our Fortune 500 customers.
• Innovate and implement processes, specify automation software needs, recruit, train, manage your team to deliver to client SLAs, and perform continuous process monitoring and improvement.
• Analyze complex problems and come up with lateral solutions.
• Develop strong customer relationships, learn customer processes and systems build and apply financial product knowledge and manage day to day client interaction

 

Required Expertise:

• Analytical and Problem solving abilities
• Excellent communication along with leadership and team management skills
• Ability to impact customer directly
• Quality consciousness
• Relationship building and networking skills.
• In addition the incumbent needs to possess strategic perspective, business acumen, action orientation and drive for results.

 

 

 

 Eligibility Requirements:

• At least 8 to 12 years of experience within KYC/AML/Client Onboarding
• Bachelor degree in Business Administration or related studies
• CAMS certification desirable

 

 

Benefits: We believe that talented people make a great organization. Working at eClerx, you will benefit from the following:

• Access to technical and management training courses
• Learn directly from industry SMEs (Subject Matter Experts) and team mentorship
• Learn and utilize  best practices acquired across diverse clients, industries and domains

 

Country: India 

State / Province:  MAHARASTRA

City / Township: Pune/Mumbai

Employment Type: Full-Time

 

Is this role a commissionable/sales incentive based position? No

 

About eClerx:
eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable &  telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech.  Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,000 people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand.

Our Service verticals are Customer Operations, Digital & Financial Markets