Digital - Senior Process Manager - Optimization

Pune, Digital

Digital – Senior Process Manager – Optimization

eClerx Digital is the trusted partner of choice to many of the world’s largest global brands for creative production, e-commerce / web operations as well as analytics and insights services. We help clients maximize the results of their digital activities across the customer journey. We complement existing capabilities through data analytics and marketing support. Global industry leaders partner with us to cost-effectively scale their digital activities by leveraging our highly-skilled and blended resource model.


  • Build optimization plans using A/B testing, multivariate testing, segment-based and behavioral targeting
  • Generate test cases based on industry best practices that help achieve business/customer goals
  • Analyze large data sets to make follow-up test recommendations
  • Build detailed wireframes and manage  creatives to accomplish testing goals while adhering to the customer’s brand guidelines
  • Manage analyst and development teams to diagnose and troubleshoot technical issues, content rendering etc. using JavaScript, HTML and CSS

Required Expertise:

  • Hands on experience in building hypothesis to drive business optimization
  • Significant experience and expertise in handling large datasets
  • Ability to drive insights from quantitative and qualitative datasets
  • Technical expertise in JQuery, Javascript, HTML and CSS
  • Proven experience in developing test solution that meet market needs

Eligibility Requirements:

  • Bachelor’s degree / Master’s degree with minimum 4-7 years of experience in Analytics and Reporting
  • Ability to collaborate with stakeholders across multiple time zones
  • Proven communication skills

Benefits: We believe that talented people make a great organization. Working at eClerx, you will benefit from the following:

  • Access to technical and management training courses
  • Learn directly from industry SMEs (Subject Matter Experts) and team mentorship
  • Learn and utilize best practices acquired across diverse clients, industries and domains

Country: India  

State / Province:  MAHARASTRA

City / Township: Pune

Employment Type: Full-Time

 Is this role a commissionable/sales incentive based position? No

About eClerx:
eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable &  telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech.  Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,000 people across its global sites in the US, UK, India, Italy, Germany, Singapore and Thailand.