Financial Markets - Manager - KYC

Mumbai, Financial Markets

Financial Markets: Manager - KYC

For financial organizations across the world, eClerx Markets, offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.


  • Validate and analyze interdependency mapping results using data gathered from multiple sources
  • Ensure timely execution of all operations deliverables per agreed SLA and their reporting to clients using internal workflow tools
  • Regularly interact with clients to provide timely resolution to feedback / requests
  • Interact with internal and external stakeholders to resolve queries with / without appropriate escalations
  • Co-ordinate and collaborate with internal and external counterparties for discrepancy resolution
  • Ensure continuous updates to process documents, checklists and ensure all learnings have been logged and distributed to the relevant teams
  • Identify and highlight issues/gaps in the processing/auditing cycle
  • Prepare key operations metrics and reports and provide recommendations for process improvements
  • Identify and highlight key areas of cross-training to ensure continuous learning

Required Expertise:

  • Strong expertise and experience in reference data mapping, legal entity mapping along with knowledge of Bloomberg / Thomson Reuters database
  • Must have previous experience in supporting complex financial applications in production environment. Knowledge of leading reference data tools would be a plus
  • Good understanding of annual report structures to extract relevant and strategic information
  • Strong leadership skills with the ability to interact with clients directly
  • Excellent communication (Verbal and Written) and interpersonal skills
  • Strong logical reasoning and analytical skills

 Eligibility Requirements:

  • Bachelor’s degree / Master’s degree (Preferred) with 3 - 7 Years’  experience in KYC functions
  • Strong finance, risk or compliance background with quantitative skills preferred
  • Proven communications skills
  • Flexible with APJ/EMEA/Night/General shifts

Benefits: We believe that talented people make a great organization. Working at eClerx, you will benefit from the following:

  • Access to technical and management training courses
  • Learn directly from industry SMEs (Subject Matter Experts) and team mentorship
  • Learn and utilize  best practices acquired across diverse clients, industries and domains

Country: India 

State / Province:  MAHARASTRA

City / Township: Mumbai

Employment Type: Full-Time

Is this role a commissionable/sales incentive based position? No

About eClerx:
eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable &  telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech.  Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,000 people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand.