Associate Manager - Technical

Mumbai, Shared Services
  • Good communication Skills written & verbal
  • Administration of network user accounts and mailboxes
  • Technical fault analysis and troubleshooting.
  • Knowledge of VERITAS Backups
  • Maintenance of data centre environment – i.e. cabling, labeling, standards
  • Desktop support and maintenance
  • Troubleshooting skills - OS, Outlook, Server, Desktop related issues, FTP, DNS, Active Directory, File Servers, File/Folder Permissions
  • Various Application Support
  • Preventive Maintenance of Servers
  • System Administrators - Level 2 Support
  • Patch Management & Monitoring
  • Antivirus Management
  • Laptop Maintenance & Support
  • Network Troubleshooting LAN, WAN, Switches, Connectivity
  • Strong understanding of Microsoft Windows systems and network security concepts
  • Knowledge of SharePoint [MOSS]  & Microsoft Exchange
  • Basic VMware troubleshooting skills
  • Professional discipline, teamwork and healthy competition
  • Good customer interaction and result oriented